{"id":1542,"date":"2021-06-30T09:31:13","date_gmt":"2021-06-30T09:31:13","guid":{"rendered":"https:\/\/www2.dataplan.de\/?page_id=1542"},"modified":"2026-02-10T08:24:50","modified_gmt":"2026-02-10T08:24:50","slug":"support","status":"publish","type":"page","link":"https:\/\/www2.dataplan.de\/index.php\/support\/","title":{"rendered":"HelpCenter"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1542\" class=\"elementor elementor-1542\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3852a33a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3852a33a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2c54d1d0\" data-id=\"2c54d1d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-251548d7 elementor-widget elementor-widget-text-editor\" data-id=\"251548d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p><h2>Welcome to dataplan support<\/h2><p>If you need support for our products please send a mail to <a href=\"mailto:support@dataplan.de\">support@dataplan.de<\/a>.<\/p><p>If you have an account in our <a href=\"http:\/\/redmine.dataplan.de\">ticketsystem<\/a>, please open a new ticket.<\/p><p>Here you can find the dataplan <strong><a href=\"https:\/\/www2.dataplan.de\/index.php\/help-center\/\">HelpCenter<\/a><\/strong> for the administration of the JournalSuite &#8211; <strong>you need to login to access it.<\/strong><\/p><p>After the login with your username and passwort you will have access to our download area here:<\/p><p><div id=\"user-registration\" class=\"user-registration\">\n<div class=\"ur-frontend-form login  \" id=\"ur-frontend-form\">\n\t\t<form class=\"user-registration-form user-registration-form-login login\" method=\"post\">\n\t\t<div class=\"ur-form-row\">\n\t\t\t<div class=\"ur-form-grid\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\tclass=\" user-registration-form-row user-registration-form-row--wide form-row form-row-wide\"\n\t\t\t\t\tdata-field=\"username\">\n\t\t\t\t\t<label for=\"username\">Username or Email <span class=\"required\">*<\/span><\/label>\t\t\t\t\t<span class=\"input-wrapper\">\n\t\t\t\t\t\t<input placeholder=\"\" type=\"text\"\n\t\t\t\t\t\t\t\tclass=\"user-registration-Input user-registration-Input--text input-text\" name=\"username\"\n\t\t\t\t\t\t\t\tid=\"username\"\n\t\t\t\t\t\t\t   value=\"\"\n\t\t\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\" user-registration-form-row user-registration-form-row--wide form-row form-row-wide\"\n\t\t\t\t\t\tdata-field=\"password\">\n\t\t\t\t\t\t<label for=\"password\">Password <span class=\"required\">*<\/span><\/label>\t\t\t\t\t\t<span class=\"input-wrapper\">\n\t\t\t\t\t\t<span class=\"password-input-group\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\tplaceholder=\"\"\n\t\t\t\t\t\t\tclass=\"user-registration-Input user-registration-Input--text input-text\" type=\"password\"\n\t\t\t\t\t\t\tname=\"password\" id=\"password\"\n\t\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"form-row\">\n\t\t\t\t\t<input type=\"hidden\" id=\"user-registration-login-nonce\" name=\"user-registration-login-nonce\" value=\"931a2df9a1\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/1542\" \/>\t\t\t\t\t\t<div class=\"user-registration-before-login-btn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"\" data-field=\"remember-me\">\n\t\t\t\t\t\t\t\t\t<label\n\t\t\t\t\t\t\t\t\t\tclass=\"user-registration-form__label user-registration-form__label-for-checkbox inline\">\n\t\t\t\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\t\t\t\tclass=\"user-registration-form__input user-registration-form__input-checkbox\"\n\t\t\t\t\t\t\t\t\t\t\tname=\"rememberme\" type=\"checkbox\" id=\"rememberme\" value=\"forever\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t\t\t<span>Remember Me<\/span>\n\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div data-field=\"lost-password\"\n\t\t\t\t\t\t\t\t\tclass=\"user-registration-LostPassword lost_password \">\n\t\t\t\t\t\t\t\t\t<label\n\t\t\t\t\t\t\t\t\t\tclass=\"user-registration-form__label user-registration-form__label-for-checkbox inline\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www2.dataplan.de\/index.php\/support\/lost-password\/\">Lost your password?<\/a>\n\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-field=\"login-button\" class=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button type=\"submit\"\n\t\t\t\t\t\t\t\tclass=\"user-registration-Button button ur-submit-button  \"\n\t\t\t\t\t\t\t\tname=\"login\"\n\t\t\t\t\t\t\t\tvalue=\"Login\">Login<\/button>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<input type=\"hidden\" name=\"redirect\"\n\t\t\t\t\t\tvalue=\"https:\/\/www2.dataplan.de\/index.php\/support\/\"\/>\n\t\t\t\t<input type=\"hidden\" name=\"previous_page\" value=\"\"\/>\n\t\t\t\t<div class=\"user-registration-register register \" data-field=\"registration-setting\">\t\t\t\t\t\t\t<a href=\"https:\/\/www2.dataplan.de\/index.php\/support\/\"> Not a member yet? Register now.\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/form>\n<\/div>\n\n<\/div><\/p><p><\/p><p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b67554b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b67554b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e63f87c\" data-id=\"e63f87c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18d0899 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18d0899\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23d047a\" data-id=\"23d047a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b1f9eb elementor-widget elementor-widget-text-editor\" data-id=\"3b1f9eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www2.dataplan.de\/index.php\/help-center\/helpcenter-admin\/overview\/\">Click here to see an overview of the compatibility between various versions of <strong>WoodWing<\/strong>, <strong>K4<\/strong> and <strong>JournalSuite<\/strong>.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Click here to see an overview of the compatibility between various versions of WoodWing, K4 and JournalSuite.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1542","page","type-page","status-publish","czr-hentry"],"_links":{"self":[{"href":"https:\/\/www2.dataplan.de\/index.php\/wp-json\/wp\/v2\/pages\/1542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www2.dataplan.de\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www2.dataplan.de\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www2.dataplan.de\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www2.dataplan.de\/index.php\/wp-json\/wp\/v2\/comments?post=1542"}],"version-history":[{"count":347,"href":"https:\/\/www2.dataplan.de\/index.php\/wp-json\/wp\/v2\/pages\/1542\/revisions"}],"predecessor-version":[{"id":19928,"href":"https:\/\/www2.dataplan.de\/index.php\/wp-json\/wp\/v2\/pages\/1542\/revisions\/19928"}],"wp:attachment":[{"href":"https:\/\/www2.dataplan.de\/index.php\/wp-json\/wp\/v2\/media?parent=1542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}