HelpCenter

Welcome to dataplan support

If you need support for our products please send a mail to support@dataplan.de.

If you have an account in our ticketsystem, please open a new ticket.

Here you can finde the dataplan HelpCenter for the administration of the JournalSuite – you need to login to access it.

After the login with your username and passwort you will have access to our download area here:

We announced some time ago that we would require OpenJDK 17 for JournalSuite in the future and that we will stop supporting Oracle Java 1.8 and thus also Oracle Webstart. That time is now approaching.

The released JournalSuite version 7.10 will probably be the last Java 1.8 compatible version. As an alternative to Oracle Webstart, OpenWebstart is supported and we offer bundle apps that do not require Java for desktop clients. Please check with your colleagues and customers what measures need to be taken. 

Java/JS

7.11

7.10

7.9

7.8

7.7

7.6

7.5

17

X

X

X

X

X

X

X

15

X

X

X

X

X

X

1.8

X

X

X

X

X

X

WW/JS

7.9 – 7.11

7.8

7.7

7.6

7.5

7.4

7.3

10.36-10.45

X

10.30-10.35

X

X

X

10.20-10.29

X

X

X

X

X

10.18-10.19

X

X

X

X

X

X

10.10-10.17

X

X

X

X

X

X

X

9.x

X

X

X

X

X

X

X

k4/JS

7.9 – 7.11

7.8

7.7

7.6

7.5

7.4

7.3

15

X

….

….

….

….

14R2/R1

X

X

X

….

….

….

….

13

X

X

X

X

X

X

X

12

X

X

X

X

X

X

X